Universal Class

What is it?

Over 500 self-paced online classes, many offering CEUs.

How do patrons access it?

Each library has a unique ID.  If you are having trouble with your URL, please contact Barry Trott (barry.trott@lva.virginia.gov)

Training Support?

Check out the webinars on using Universal Class in the Transparent Language Online resource center

Marketing Support?

Promotional Materials for Universal Class from Transparent Language Online.

Statistics?

Be sure to get stats from both the native Universal Class admin tool and from Overdrive (through 9/30/24; beginning 10/1/24, Overdrive will no longer offer Universal Class through the Libby app)

1. Login to Universal Class Admin (if you need help with your account access, email supportservices@universalclass.com)
   1. Click your library name under Site Management
   2. Click Site Reporting
   3. Set your date range
   4. Add totals for Courses Started, Lessons Viewed, Videos Watched, Student Submissions
2. Overdrive
   1. Login into Overdrive Marketplace (https://marketplace.overdrive.com/) using your LVA login and password (contact Barry Trott, barry.trott@lva.virginia.gov if you do not have login credentials)
   2. Go to Insights
   3. Click Checkouts
   4. Run new report with these parameters:
   5. Checkouts by month
   6. Format=Ext: Subscription
   7. Get total Universal Class use
3. Add total from Universal class native (1.4) and Overdrive (2.7)