LDND InfoCenter


Virginia Libraries & the E-Rate Program

Created out of the Telecommunications Act of 1996, the E-Rate Program is intended to provide discounts on telecommunications services, internet access, and internal connections to libraries and schools.  The “E” stands for Education.  The program is administered by the Schools and Libraries Division, which is a part of the Universal Service Administrative Company, on behalf of the Federal Communications Commission.

The Library Development and Networking Division assists public libraries in understanding the E-Rate process, navigating the rules and regulations, preparing technology plans, and completing applications.



    • Introduction to E-Rate [E-Rate for Virginia Libraries – 10.15.20]
        • This one-hour webinar is an introduction to E-Rate and is designed to provide a high-level overview of the federal E-rate discount program as it relates to library entities, including the procurement process, program timeline, and required documents. (Presented by E-Rate Central)
        • Slides
    • Preparing for Funding Year 2021 [E-Rate for Virginia Libraries – 10.20.20]
        • A one-hour webinar detailing the procurement process, program timeline, eligible services, and current and proposed rules in advance of Funding Year 2021-22. (Presented by E-Rate Central)
        • Slides

Connecting Our Communities:

The Library of Virginia, the Governor’s broadband office, and the VCTA – Broadband Association of Virginia will present affordable broadband connection options and review essential broadband relief funding sources such as the Emergency Broadband (EBB)Program and the Emergency Connectivity Fund.  These programs provide and promote low-cost internet programs to low-income households. The EBB is an ISP (Internet Service Provider) managed program, not a library managed program like E-rate. Public libraries can a vital role in supporting these programs and connecting our communities.

Click here to watch the recording

E-Rate Central – Virginia Libraries Team:

Contracts with the Library of Virginia to provide consulting services for E-Rate applicants.  E-Rate Central has an entire team assigned to work with Virginia libraries. Take a moment to familiarize yourself with the team who will be working with you to ensure a successful filing process.

    • Kerri Dillon, CEMP – Kerri is the current president of the E-Rate Management Professionals Association (E-mpa®) and is a Certified E-Rate Management Professional. Contact: kdillon@e-ratecentral.com or (516) 801-7808.
    • Carl Parker – Joined E-Rate Central in 2020 with 10 years of experience in the E-rate program. He has five years of experience as an E-rate Program Integrity Assurance reviewer for Solix and six years of experience in the consulting role. Contact cparker@e-ratecentral.com (516) 801-7826
    • Eric Silverstein – Joined E-Rate Central in 2020 bringing with him experience in marketing, account management, and other client-facing roles within several industries. Contact: esilverstein@e-ratecentral.com or (516) 801-7827
    • Michael Ocampo -Joined E-Rate Central in 2019 bringing years of experience in information technology operations, corporate compliance, training, human resources, debt collection, and various customer service call center roles.  Contact: mocampo@e-ratecentral.com or 516-801-7868.
    • Mel Van Patten, CEMP – a Certified E-Rate Management Professional, (CEMP) and the former President of the E-Rate Management Professionals Association. Contact: mvanpatten@e-ratecentral.com or (516) 801-7828.


Questions?  Contact:

Kerri Dillon, CEMPE-Rate Central
kdillon@e-ratecentral.com516-801-7808 (phone)

Cindy Church
State E-Rate Coordinator
Library of Virginia

This site is made possible by a grant from the U.S. Institute of Museum and Library Services. It is managed by the The Library of Virginia Library Development and Networking Division.